TERMS OF SERVICE

Terms of Service

Please read these terms carefully before using our website or placing an order.

Last updated: January 1, 2026

Acceptance of Terms

By accessing and using MsmretailLLC.com you agree to be bound by these Terms of Service. If you do not agree to these terms please do not use our website or services.

Use of Website

You agree to use our website only for lawful purposes. You must not:

Use the site in any way that violates applicable laws or regulations
Transmit any unsolicited or unauthorized advertising material
Attempt to gain unauthorized access to any part of the website
Engage in any conduct that restricts or inhibits anyone's use of the website

Orders & Pricing

All prices are listed in US dollars and are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion including orders with pricing errors.

Wholesale Pricing: Our pricing is intended for business customers including cafes, restaurants, and food service operators. By placing an order you confirm that you are purchasing for business use.

Payment

We accept all major credit cards, PayPal, Apple Pay, and Shop Pay. Payment must be received in full before orders are processed and shipped. All transactions are processed securely through Shopify's payment system.

Product Information

We make every effort to display product information accurately. However we do not warrant that product descriptions, images, or pricing are error-free. If a product is not as described you may return it in accordance with our Returns Policy.

Limitation of Liability

MSM Retail LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

Intellectual Property

All content on this website including text, images, logos, and graphics is the property of MSM Retail LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce or distribute any content without our written permission.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.